26% of Part II — hands-on configuration, not multiple choice.
5 tasks · this deck covers task 2 of 5
↑ User Management OverviewA user record existing isn't the same as a user being able to log in. Activation is the step that turns "exists in Okta" into "can actually sign in and use assigned apps."
Individual — open the user's profile page, click Activate.
Bulk — from Directory > People, select users, More Actions > Activate, choosing to activate all or specific selected accounts.
Activation triggers an email notification to the user's primary or secondary address, confirming the account is active and including setup instructions.
Once activated, the user can access all provisioned applications already assigned to them — activation doesn't assign new apps, it unlocks access to what's already there.
Staged accounts activate directly from the Status column in Directory > People.
Suspended or deactivated accounts require going into the user's profile page instead — the Status-column shortcut doesn't work for them.
If that toggle isn't on, deactivated accounts simply won't appear in the list to select for bulk activation — an easy thing to miss mid-task.
Watch for these in your own sandbox run:
→ Trying to activate a suspended user from the Status column shortcut — it won't work; go to their profile page.
→ Not seeing a deactivated user in a bulk list — check "Show deactivated users" first.
→ Expecting activation to grant new app access — it only unlocks apps already assigned, it doesn't assign anything new.
Sources: help.okta.com — usgp-activate-user-account.htm
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